Personilized onboarding

    4ka

    Selfcare
    Telco
    Onboarding
    SVK
    2025

    4ka SVK redesigned its app with a personalized onboarding flow and an AI buddy that asks preference questions to tailor the home experience and service recommendations for each customer.

    Innovation Metrics

    42%

    Penetration

    1€

    Willingness to pay

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