
Air Bank
Air Bank CZE introduces a two-level reward system where higher-tier benefits (Ziju s Air Bank) unlock only when customers meet specific conditions like 5 card payments and a monthly income of 25,000 CZK. This tiered approach drives consistent engagement and loyalty.
30%
Penetration
2,5€
Willingness to pay
20%
Customer growth





Want to explore this innovation further?

Tiered benefits unlocked by engagement metrics
by Air Bank
Air Bank CZE offered two benefit tiers based on how actively users engaged with the bank. Users who made five card payments per month unlocked a bonus savings rate on up to CZK 300,000, while those who also credited at least CZK 25,000 in monthly income earned the higher tier with an expanded savings cap of CZK 500,000, a free foreign currency card, free ATM withdrawals abroad, a 0.1 percentage point mortgage discount, and one fee free stock or ETF trade per month.

Age-segmented onboarding incentives tiered rewards
by ČSOB
ČSOB CZE created three age-segmented account tiers with distinct onboarding incentives. Children aged 8 to 17 earned 200 CZK each for logging into the mobile app, receiving their first allowance, and making a card payment. Users aged 18 to 26 received monthly cashback for regular card usage plus loyalty coins and insurance benefits. Pension recipients earned up to 3,000 CZK for transferring their pension and actively using their card.

Cross-industry banking-telco cashback loyalty bundle
by Air Bank
Air Bank CZE launches a joint loyalty reward through its Unity program in partnership with telco O2, offering up to 300 CZK monthly cashback to customers who hold both an Air Bank account and an active O2 plan. Users unlock the benefit by paying O2 bills exceeding 600 CZK via their Air Bank account, making at least five card payments, and receiving regular income. The initiative stands out as a rare cross-industry banking-telco cashback bundle designed to deepen customer retention across both ecosystems.

Gamified cross-product loyalty tiers with financial rewards
by Česká spořitelna
Česká spořitelna CZE launches Level Up, a loyalty program within the George app that rewards customers with points for holding savings, investments, pension products, insurance, and loans across four progressive reward tiers. Users can unlock elevated savings rates up to 5.20% or lifestyle perks such as DVTV and Hedepy+ subscriptions. The key differentiator is turning long-term, cross-product financial engagement into a visible gamified progression system that incentivizes holistic financial health.

Tiered Savings
by Česká spořitelna
Ceska sporitelna CZE introduces a four-tier savings rate system rewarding deeper engagement. Customers can earn up to 3.8% by combining the Plus account, George app, and regular investments. The model gamifies saving and strengthens loyalty through clear progression.

Automatic cash rewards for active card usage
by CSOB
CSOB CZE rewarded users with up to 1500 crowns for actively using their account, requiring card payments and a minimum monthly income over three consecutive months. Users who also switched their existing account to Csob received a further 1000 crowns. Both rewards were paid automatically into the account once conditions were met, with no draw or selection involved.

Monthly prize draw for active account users
by Raiffeisenbank
Raiffeisenbank CZE ran a three-month prize draw rewarding active account usage. Users registered once via a banner in mobile or internet banking. Each month, those who received at least 15,000 CZK in incoming payments and completed ten debit or credit card transactions qualified for the draw. Fifty winners per month each received 10,000 CZK credited directly to their account by the 20th of the following month.

Routine reward draw
by Raiffeisenbank
Raiffeisenbank CZE gave users the chance to win CZK 10,000 just by opening an account, receiving CZK 15,000+, and making 10 card payments—simple moves for a shot at serious cash.

Multi-tier rewards
by Bank of America
Bank of America USA offers a multi-tier rewards program that boosts banking, credit, and investing benefits as customers raise their combined balances. Higher tiers unlock fee waivers and better rates, creating a significantly more valuable experience.

Cash reward and satisfaction prompt at onboarding
by KBC
KBC IRL greets new customers with a personalized welcome screen confirming their account is set up and announcing a five-euro credit loaded onto their card as an immediate reward, paired with a four-emoji satisfaction rating prompt. Giving users real money to spend right after onboarding creates an instant reason to try the card, turning account activation into a tangible first transaction moment.

Salary deposit rewards with product choice
by CaixaBank
Caixabank ESP rewarded users who set up direct salary deposit and met simple usage conditions with a choice of rewards. Users could pick a Facilitea store coupon worth up to 945 euros, redeemable for items like a Dyson vacuum or an iPhone, a Samsung Smart TV worth up to 599 euros, or a net cash bonus of up to 250 euros paid into their account.

Premium Conditional
by UniCredit Bank
UniCredit Bank CZE offers the TOP premium account with global ATM withdrawals, travel insurance, and instant virtual cards. The 299 CZK monthly fee is waived if clients meet spend or deposit thresholds, rewarding active, high-value users. This strengthens premium loyalty.

Gated referral reward with spend activation trigger
by Revolut
Revolut GBR launches a Czech-market referral campaign offering 1,000 CZK per successful referral, gated behind three qualifying card payments of at least 100 CZK each. The activation condition filters out passive sign-ups and ensures referred users demonstrate genuine spending behaviour before the reward is triggered. The offer surfaces as a dismissible home screen card, maintaining visibility without interrupting core banking flows.

Monthly activation bonus
by ČSOB
ČSOB CZE rewarded users with up to CZK 1,500 for opening a Plus Konto and making 5 card payments monthly for 3 months, targeting primary active users and youth via digital onboarding and bonus draws.

Unlimited referral bonus on card payment activation
by Equa Bank
Equa Bank CZE launches a referral program rewarding both the referrer and the newly invited friend with a 100 CZK bonus once new user opens an account and completes at least one card payment. The program sets no cap on referrals, enabling active customers to accumulate unlimited bonuses through successful invitations. Sharing is facilitated via SMS, WhatsApp, or email, keeping friction minimal while the payment trigger ensures genuine user activation rather than passive sign-ups.

Gamified onboarding checklist with cashback activation reward
by Curve
Curve GBR launches a gamified onboarding experience that combines in-app overlays with a structured activation checklist to convert new sign-ups into habitual card users. A dedicated 'Discover Curve' screen pairs a 30-day 1% cashback reward with concrete usage goals — spending online, paying by phone, and activating the physical card. The approach nudges users through key adoption milestones while anchoring engagement to a tangible financial incentive.

Capped referral push notification with dual rewards
by mBank
mBank POL launches a push-notification-driven referral program offering both the referrer and the referred friend 1,200 CZK upon successful sign-up. The program caps rewards at three referrals, giving users a clear maximum earning potential of 3,600 CZK. By transparently spelling out the full reward mechanics in a single message, mBank reduces friction and drives immediate referral action.

App-exclusive insurance discount incentive
by Komerční banka
Komerční banka CZE incentivizes mobile usage by offering a 10 CZK discount when insurance add-ons are completed in the app instead of the web. It creates a subtle yet powerful wow factor, nudging channel shift while rewarding digital behavior and improving conversion experience.

Referral cash bonus
by mBank
mBank CZE offers 500 CZK to both parties for each successful referral, up to 5 friends, when a new account is opened and conditions are met, with a bonus on payment ring.

Tiered Accounts
by Citibank USA
Citibank USA provides tiered relationship accounts that raise ATM limits, boost savings rates, and remove monthly fees as customers increase balances. Higher tiers add standout daily transaction limits and richer APYs, sharply improving the overall banking experience.

In-app referral tracker with real-time reward progress
by Zonky
Zonky CZE launches a structured referral program featuring an in-app progress tracker with a 10,000 CZK reward cap. Referred users can independently choose to borrow or invest, while a dedicated rewards tab displays each referral's status and cumulative earnings in real time. Multi-channel sharing via WhatsApp, SMS, and other platforms combined with a visual progress bar drives transparency and repeat engagement.

Behavioral nudges for unactivated partner benefit activation
by 365.bank
365.bank SVK launches targeted promotional push notifications to re-engage users who have not yet activated free partner benefits bundled with their account. The nudges highlight high-value perks such as online doctor access via uLékaře.cz, paired with a clear call-to-action to drive immediate uptake. The key differentiator is using behavioral triggers around unactivated benefits to extend the bank's value proposition into beyond-banking lifestyle services.

Tiered loyalty points rewarding spend and upgrades
by Revolut
Revolut GBR launches RevPoints, a plan-tiered loyalty program rewarding card spending and in-app purchases with redeemable points. Users earn at rates tied to their subscription level (Standard to Ultra), with bonus multipliers on Shops, Stays, and Experiences within the Revolut ecosystem. Points redeem across flights, gift cards (Alza, Amazon, Zalando), travel perks, and lifestyle rewards, while the tiered structure actively nudges users toward paid plan upgrades.

AI-driven proactive Preferred Rewards eligibility notifications
by Bank of America
Bank of America USA launches proactive eligibility notifications through its AI assistant Erica, automatically detecting when a customer's combined balance qualifies them for the Preferred Rewards program and guiding them through enrollment. The feature displays the user's reward tier directly in the app and surfaces relevant benefits such as credit card reward bonuses and loan rate discounts. The key differentiator is the shift from passive discovery to AI-driven, personalized prompting that ensures customers do not miss out on benefits they have already earned.

Symmetrical referral reward with value-first framing
by Equa Bank
Equa Bank CZE launches a 300 CZK symmetrical referral programme promoted via Facebook, embedding the referral ask within a product value reminder highlighting free accounts, zero-fee ATM withdrawals, and the mobile app. Both the referrer and the referred friend receive the reward, reinforced visually by dual phone notifications. The value-first framing gives existing customers ready-made talking points, lowering the barrier to word-of-mouth advocacy.

Premium services subscription
by Partners, Rohlik
Partners Banka CZE offers customers their premium account with the highest interest rates, along with premium account services from their partner, Rohlik CZE, for free if customers make two online card payments.

Tiered welcome bonus
by Citi
Citi USA offers users up to $2,000 for opening a checking account and depositing $10K–$300K+ within 20 days, targeting primary active clients through tiered cash bonuses and retention steps.

Grocery partner benefit
by Partners
Partners Banka CZE rewarded users with up to 12 months of Rohlík Premium for free when paying for at least two Rohlík.cz purchases monthly using a Partners card, combining banking and grocery perks.

Tiered referral bonus escalating to £55 reward
by Azimo
Azimo GBR launches a tiered referral program that rewards users with £10 for one successful invite and £55 for three, creating a disproportionate bonus that incentivizes volume over single referrals. Users can share via personal contacts or a unique link, with in-app messaging strategically nudging them toward the higher reward tier. The escalating structure drives organic acquisition by making the jump from one to three referrals feel financially compelling.

Merchant-funded cashback with partner activation
by Moneta
Moneta CZE integrated a merchant funded cashback program into its banking app, promoted directly from the home screen. Users opted in, browsed partner offers from brands like Albert, Dr.Max, Adidas, and Shell, activated individual deals, and earned rewards automatically on card payments, with a reward history showing each purchase amount and cashback earned across retailers like Kaufland, McDonald's, and Alza.cz.