Onboarding via Google Account Authentication

    Orange

    Acquisition
    Telco
    Onboarding
    POL
    2023

    Orange POL enables instant in-app onboarding using Google account authentication. Customers can activate services in seconds without lengthy forms or store visits. The wow factor is one-tap identity verification that removes friction and accelerates digital adoption, transforming signup into a seamless mobile-first experience.

    Use Cases

    Streamline customer registration, with instant service activation using one-tap Google account verification.

    Innovation Metrics

    50%

    Penetration

    1.5€

    Willingness to pay

    8%

    Customer growth

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    Innovation Flow

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    Orange Flex - Screen A

    Part of Byzzard's framework

    This innovation is referenced in our blueprint on Mobile Account Opening in Banking Apps — a practical guide for reducing drop-off and optimizing the digital onboarding flow.

    Read the full blueprint →

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