Every winning app is broken down into innovations inside Byzzard. Explore them yourself, free for 7 days.
The benchmark rests on ASVP, the framework Byzkids has used for 15+ years to evaluate digital customer journeys.
The Byzzard Awards are an independent recognition of banking, telco, retail and entertainment mobile apps in the Czech and Slovak markets. The awards are presented annually by Byzkids and are based on the Byzzard Audit — a comprehensive evaluation framework consisting of nearly 70 clearly defined mobile app usage scenarios. Each scenario is weighted based on ongoing quantitative customer research to ensure an objective, customer-centric evaluation.
The Byzzard Audit assesses mobile applications across four stages of the digital customer journey: Acquisition, Usage, Value, and Profit. These stages are evaluated through nearly 70 measurable usage scenarios. All scenarios use predefined criteria reflecting how effectively, intuitively, quickly, and user-centrically customers can fulfil their needs within a mobile application.
Each stage of the digital journey consists of multiple topics broken down into individual scenarios. Applications can achieve a score from 0 to 100 in each scenario — 0 means the functionality is not available, 100 represents best-in-class performance benchmarked against leading global applications. Based on the aggregated results, we identify and prioritise key areas for further product development.
A Byzzard Award is granted to an application based on its overall performance in the Usage and Value stages of the digital customer journey, reflecting both functional excellence and the ability to deliver meaningful value to users.
The Byzzard Awards 2026 results will be published on byzzard.com in January 2027.
Keep exploring
Grow telco app monthly active users with a practical blueprint covering 18 innovations, personalized journeys, proactive value and weekly habits.
Build a telco loyalty program that cuts churn: a blueprint of 32 innovations across join, earn, burn and bond, with a CEE scan of 14 operators.
Improve mobile account opening with a practical blueprint covering 6 banking innovations, identity checks, progressive KYC and faster activation.
Compare your app with the 2025 winners. Full access to Byzzard for 7 days, free.